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The Social Organization:Developing Employee Connections and Relationships for Improved Business Performance by Jon Ingham (June 2017) Extract from the Foreword by Prof. Dave Ulrich, University of Michigan, Partner, The RBL Group
“Human Resource (HR) professionals who want to deliver value can better do so by understanding and creating the right organization capabilities. Because of Jon’s deep background in HR, he is able to offer insights on the evolving HR profession in every chapter. He talks about how HR can link to strategy through capabilities (chapter 1 and 2), how to innovate HR practices in engagement, recruiting, careers, performance management, rewards, diversity, and development (chapter 3). He also shows integration of these HR practices can be used to deliver the right organization capabilities required to win. HR is not about HR, but about the value HR creates for the business and its stakeholders. HR analytics (chapter 14) should evolve from scorecards and insights to business impact. He offers not only ideas, but tools and examples of leading companies like Zappos, HCL, IBM, Cisco, Xerox, Morning Star, Spotify, Whole Foods, and many others."
Strategic Human Capital Management: Creating Value through People by Jon Ingham (2006)
With a Foreword by Tim Miller, Director, People, Property & Assurance at Standard Chartered and featuring case studies from RBS, BT, Orange, Ernst & Young, BBC, the Cabinet Office and other leading organizations, Jon's book demonstrates that HCM is much more than just a new name for HR. HCM is also much more than just a 'decision science' focused on measurement and benchmarking.
HCM is an evolving approach to creating value in an organization based upon the capability of its people. HCM strategies are tightly aligned with a business' needs. They tend to be unique and innovative, going far beyond HR best practice. HCM programmes rely on excellent delivery and an appropriate approach to measurement. The resulting development of human capital helps transform the way that business is done and that service is provided. This delivers significant bottom-line benefits for a business.